Privacy Policy

At HeyNura, your privacy is important to us. This Privacy Policy explains how your personal data is collected, used, and protected when you visit my website or use my services.

1. Who I am

HeyNura, owner: Safia Jahangier
Email: heynura.life@gmail.com
Phone: +31 6 38237178
Chamber of Commerce (KvK) number: 59774878
HeyNura provides energetic healing sessions, consultations, and related services. This Privacy Policy applies to all personal data processed through my website, contact forms, bookings, and communication with clients.

2. What personal data I collect

Depending on how you interact with my practice, I may collect the following personal data: Name, E-mail address, Phone number, Appointment details, Information you provide when contacting me or booking a session, Payment-related information when needed for administration, Any information you voluntarily share during communication or sessions.
I only collect information that is necessary to provide my services, communicate with you, and manage appointments.

3. How I use your personal data

Your personal data may be used for: Scheduling and confirming appointments, Communicating with you about your sessions, Providing requested services, Processing payments and administration, Responding to questions or requests, Improving my website and services, Meeting legal and administrative obligations, Personal information shared during sessions is treated confidentially and will not be shared with third parties without your permission, unless required by law.

4. Website hosting and service providers

My website is hosted through Squarespace. Squarespace may process personal data such as website visitor information, form submissions, and technical data required to provide website services. Website hosting infrastructure and related services may also involve Cloud86 as a hosting provider. Email communication is managed through Gmail (Google Workspace/Google services). When you contact me by email, your personal data is processed through Google's systems to enable communication and storage of correspondence. These providers may process data according to their own privacy policies and security standards.

5. Website analytics and cookies

To understand how visitors use my website and improve the user experience, I use Google Analytics. Google Analytics may collect information such as:Pages visited, Time spent on the website, General location information, Device and browser information, How visitors found the website, Where required, analytics cookies are only placed after obtaining your consent. The information collected through Google Analytics is used for statistical purposes and to improve my website. Personal identification is not intended. You can manage or disable cookies through your browser settings or through the cookie settings available on my website.

6. Sharing personal data with third parties

Your personal data will not be sold or shared with third parties for marketing purposes. Personal data may only be shared with trusted service providers when necessary for operating my practice, such as website hosting, email services, analytics, or payment processing.T hese parties only receive the information needed to provide their services.

7. How long I keep your data

I do not keep personal data longer than necessary for the purposes for which it was collected. Certain administrative information may be kept longer if required by Dutch law.

8. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to: Request access to your personal data, Request correction of inaccurate information, Request deletion of your data where legally possible,Object to certain processing activities, Request restriction of processing, Withdraw consent where processing is based on consent, To exercise these rights, please contact me at: heynura.life@gmail.com

9. Security

I take reasonable measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

10. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The most recent version will always be published on this website.